Our aim is to retain landlords long-term and provide a fair and ever improving service. 

We discourage callout charges when maintenance issues have to be checked and diagnosed. Our in-house maintenance manager will do that for free as part of our management fee.

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Wherever possible we will do minor works at either nil or very nominal charges. For example we may change a 9 V smoke alarm battery with a high quality Duracell – with Nil charges - for goodwill 

Where our maintenance manager is in the building – response times to check and diagnose issues for the tenants we manage, are fairly low. Sometimes we can resolve maintenance issues the same day they are flagged up.

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13 Oct 2021